Privacy Policy

Information we collect

We collect information that visitors voluntarily provide through forms on this site — including name, email address, phone number, optional questions or notes, and the treatment-context selection on the consultation form. We also collect standard technical information such as IP address, device and browser characteristics, referring page, and on-site interactions through cookies and similar technologies.

How we use information

• To respond to consultation requests and educational inquiries.
• To improve site content and the patient-education experience.
• To measure the performance of our pages and marketing channels.
• To detect, prevent, and respond to fraud, abuse, or technical issues.
• To comply with applicable legal obligations.

Analytics and advertising

We use Google Tag Manager to load analytics and measurement tools that may include Google Analytics 4, the Meta Pixel, and Google Ads conversion tags. These tools may set cookies or use similar identifiers. Where required by law, consent is collected before non-essential tracking is loaded.

Server-side conversion APIs (such as Meta Conversions API) may be used to send hashed event data — for example, a one-way SHA-256 hash of email or phone — for the purpose of deduplicating and improving the accuracy of advertising measurement. We do not sell personal information.

Sharing

We share information with service providers that help us operate the site, respond to inquiries, and measure performance. We may share information with the coordinated-care program described in "Network positioning" so a patient coordinator can follow up with you about your inquiry. We do not share information for unrelated third-party marketing.

Your choices

You may request access to, correction of, or deletion of personal information you have submitted through this site by contacting us. Browser-based controls (cookie settings, tracking preferences) may also be used to limit non-essential tracking. Some functions of the site may not work if essential cookies are blocked.

Children

GLPSurgery.com is not directed to children under 13, and we do not knowingly collect information from children under 13.

International users

The site is operated from facilities that may be located in countries other than the one in which you reside. By using the site, you understand that information may be processed in those countries.

Updates to this policy

We may update this policy from time to time. Material changes will be reflected by an updated "Last reviewed" date on this page.